Pacific Power Service Centers

Pacific Power Service Centers

Providing outstanding customer service, support and product solutions is our highest priority. With corporate owned offices in the United States, Germany, the United Kingdom, and China, local personalized support is easily accessible. Pacific Power Source, Inc. offer both pre-and post-sales support on all current products at Authorized Service Centers listed below.
 
 
USA

North America & International Locations Outside the EU

Pacific Power Source, Inc.
17692 Fitch, Irvine, CA 92614 USA
Phone: +1(949)251-1800
Toll-Free (USA): +1(800)854-2433
Fax: +1(949)756-0756
Email: support@pacificpower.com
EU

European Union (EU)

Pacific Power Source, Inc.
4 Riverside Business Centre
Walnut Tree Close
Guildford, United Kingdom
GU1 4UG
Phone: +44(0)1483 302 700 
Fax: +44(0)1483 300 562
Email: support@pacificpower.com
CHINA

China

Pacific Power Source, Inc.
1648 Hu Song Road Jiu Ting Town Song Jiang District
Shanghai 201615
China
Phone: +86-21-6763-9223
Fax: +86-21-5763-8240
Email: support@pacificpower.com
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Return Material Authorization Form(RMA)

All repair returns to Pacific Power Source must include a "Return Material Authorization" or RMA number. To receive an RMA number, please contact us at Toll-Free(USA): + 1(800) 854-2433 or email us at support@pacificpower.com. If your item was not purchased directly from us, please contact your sales representative to make arrangements with them for the return of your product.
 
1. Please make sure RMA number is visible on shipping box.

2. We kindly ask that our equipment be returned in the original or similar packaging. Packaging of a quality less than that of the original packaging can result in shipping damage, which as a normal rule, we would not be responsible  for regardless of repair status ( warranty or cost repair). If sending multiple units, do not stack units one on top of the other to prevent cosmetic damage resulting from rubbing parts during shipment. 

Service Limited Warranty 

Pacific Power Source (PPS) warrants repair work to be free from defects in material and workmanship for the period of ninety (90) days from the invoice date. This warranty applies to replaced parts or subassemblies only. This warranty does not include batteries. All shipping and packaging changes are the sole responsibility of the buyer. Pacific Power Source will not accept debit memos for returned power sources or subassemblies. Debit memos will cause return of power sources or subassemblies without repair. This warranty is exclusive of all warranties, express or implied. 

Pacific Power Source, Inc. General Terms & Conditions 

Click here for Pacific Power Power Source, Inc. General Terms and Conditions:
 

The General Terms & Conditions document defines payment terms, shipping charges, title passage, packaging, indemnification, warranty terms as well as Pacific’s Service & Spare Parts Limited Warranty. We encourage you to read these terms and conditions very carefully. Any additional or different terms or conditions in any form presented by you ("the customer") outside of the Pacific Power Source, Inc. General Terms & Conditions are hereby deemed to be material modifications and notice of disapproval to them and rejection of them is hereby delivered.


Any general description of the types of products, applications, and or options posted on the website does not constitute part of the agreement between seller and customer.

 

Pacific Power Source, Inc. General Terms & Conditions are subject to change without prior notice, except that Pacific Power Source, Inc. General Terms & Conditions posted on this website at the time customer places an order will govern the order in question, unless otherwise agreed in writing by seller and customer.

 

For more information or questions regarding the Pacific Power Source, Inc. General Terms & Conditions, please contact Pacific Power Source, Inc. directly or contact your local representative

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AMX SERIES

Amx Series Take Control of Your AC Power.
The AMX Series is a family of High Performance Linear AC power sources covering the power range from 500 VA to 12 kVA with standard models and up to 30 kVA with optional M5283 option. View This Series

ACX SERIES

The ACX is the smallest and most affordable Porgrammable AC Source offered by Pacific Power Source. The ACX Series is ideal for single phase AC test, frequency conversion, laboratory and bench-power applications. View This Series

ASX SERIES

ASx Series Take Control of Your AC
Test Power.

Single and Three Phase AC Power Sources Models from 1 kVA to 12 kVA Manual or Programmable Control. View This Series

MS SERIES

Amx Series Maximize Performance and Versatility and Virtually Eliminate Downtime.
Solid State Frequency Converter with Models from 62.5 to 625 kVA, Standard 47 to 500 Hz (optional to 1,000Hz). View This Series

G SERIES

Amx Series Switch Selectable AC Power for the Most Demanding Applications.
Single and Three Phase AC Power Sources, Models from 18 kVA to 90 kVA, 45 to 5000 Hz. View This Series